Petstyleoutfit

At Pet Style Outfit, we want you and your pets to be completely satisfied with your purchases. We understand that sometimes items may not meet your expectations, and we’re here to make the return process as easy as possible.

Return Period:

If you are not fully satisfied with your purchase, you can initiate a return within 30 days of receiving your order. We want to ensure you have ample time to evaluate our products and find the perfect fit for your furry friend.

Conditions for Returns:

To be eligible for a return, items must be in original condition, unworn, unwashed, and with all tags attached. We cannot accept returns of items that have been worn or damaged, as we prioritize the quality and integrity of our products.

How to Initiate a Return:

1. Contact Us: Email our customer service team at [email protected] to request a return authorization. Please include your order number and a brief description of the item you wish to return.
2. Shipping Back: Once your return is authorized, we will provide you with the necessary instructions. Please package the item securely and ship it back to us. You are responsible for the return shipping costs unless the item was defective or incorrect.
3. Refund Processing: Upon receiving and inspecting the returned item, we will process your refund. Refunds will be issued to the original payment method used during purchase. Please allow 5-10 business days for the refund to reflect in your account.

Exchanges:

We currently do not offer direct exchanges. If you need a different size or style, we recommend returning the original item and placing a new order for the desired product.

Damaged or Incorrect Items:

If you receive an item that is defective or incorrect, please contact us immediately at [email protected]. We will work quickly to resolve the issue, including covering return shipping for any items sent in error.

Thank you for shopping with Pet Style Outfit! We appreciate your understanding and look forward to providing you with stylish apparel for your pets. If you have any questions about our returns policy, don’t hesitate to reach out!